Having experienced some inconvenience related to our services or clients, we appreciate if you share such experience directly or via these links with us:

Complaint about DQS auditor

Complaint about the DQS office / service

Complaint about a company certified by DQS

Following up on your complaint to us is very important. Certain improvements can only be achieved with your support. The process of processing your complaints is defined and will be carried out according to the following scheme:

DQS process to handle complaints